Speaking
Topics
Six
Sigma Quality: Points and Counterpoints
“Six Sigma” quality is defined as
achieving reduction in the variation which allows for a 1.5 sigma shift.
It is also described as a philosophy, methodology, and a breakthrough strategy
to solve problems. This talk presents an in-depth examination into
the heads and tails of the “six sigma quality" concept. This session
encourages discussion of the points versus the counterpoints to become
better informed about the benefits of six sigma quality. The ultimate
objective is to understand six sigma quality and place it in an appropriate
context to reap the benefits.
ISO
9000: Points and Counterpoints
ISO 9000/QS-9000 are well known quality
system standards. Investment in implementation of ISO 9000 standards
and equivalent is substantial as measured by a number of companies registered
throughout the world. If we compare quality in entirety with two
sides of the coin, the ISO 9000 standards represent only one side. The
other side of the coin is quality improvement.
In this paper, the author reveals
the other side of quality in terms of counterpoints. The reasons
for revealing the other side as a counterpoints are numerous: (1) For the
last decade, investment in quality system development and maintenance is
disproportionately higher than the quality improvement, (2) ISO 9000 standards
are inconsistent with the state of the technology, (3) ISO 9000 standards
are inconsistent with the rate of technology development, (4) ISO 9000
standards define quality system in a very limited fashion, (5) ISO 9000
standards define quality itself in a limited fashion, and (6) ISO 9000
standards do not make
distinction among delivered quality,
produced quality, and grade of quality.
Once the counterpoints are understood,
industries are likely to improve the balance between their investments
in quality improvement and quality system maintenance.
Statistical
Problem Solving (SPS)
There is no shortage of problem solving
opportunities in the environment that we live and work in. SPS methodology
developed and published by Dr. Bajaria provides the most productive path
to the end results. The approach presented is a lean, incisive way to get
at complex and particularly chronic problems - the kind that just won't
go away, no matter what has been done. Statistical Problem Solving
is an approach for common cause problems. Here is a chance to hear Dr.
Bajaria, a problem-solver, who brings alive a presentation to teach and
entertain the attack on common cause problems. The discussion is
practical and problem focused. It is a busy, thought provoking, and humorous
presentation. All can and will learn about three stages of complex
problem solving: Talk to product, Talk to Process, and Talk to Solution.
Good-bye
Pareto!
Pareto Analysis is widely utilized
for prioritizing problems to solve. Dr. Juan popularized the concept
of Pareto into operational terms: “Vital few, trivial many”. Problem
solving experiences suggest that the Pareto principle would work only if
it is applied in the stable system. So, how do we know whether the
Pareto data is coming from stable system or not? System stability
can be examined with Shewhart principle. An entirely different problem
priority would result, if we apply Pareto principle and Shewhart principle
together. So, how do we apply Pareto principle + Shewhart principles together?
Discover how basics of Pareto principle
have been misapplied which amount to huge financial losses. If you
have been using Pareto principle, this presentation is highly likely to
change your determination of problem solving priorities. Dr. Hans
Bajaria explores and entertains on a very basic yet very vital topic in
a ever changing world of quality perceptions and strategies.
Quality
is Elusive Without Vertical Systems
The benefits of quality science and
continuity in quality control,
maintenance, and improvement are
highly dependent on the presence and type of systems within the organization.
In operational terms, there are basically two systems:
1) Horizontal systems, and 2) Vertical
systems. Horizontal systems spread a single effective idea across
the whole organization. Vertical systems use many proven tools in
the most effective sequence to visualize and solve a specific problem.
If investments in these two systems are not proportionate, the company
can actually suffer heavy losses that could result in the closing of a
business. In this presentation, we explore horizontal and vertical
systems to examine how they define the fate of any organization. |
