The Multiface experience is company wide, spreading from the plant floor to executive offices.  Multiface has developed approaches and tactics to address management audiences in boardrooms or to address first-hand problem solving at the working leveling organizations.  Plant processes, engineering procedures, administrative functions, management challenges, marketing problems, product design to delivery—the Multiface experience covers them all.

Technical specialization includes:
 

• Quality Engineering
• ISO 9000 Quality System Standards integral with                        continuous improvement
• Reliability and Maintainability
• Statistical Problem Solving (SPS)
• Statistical Process Control (SPC)
• Design of Experiments (DOE)
• Total Quality Management (TQM)
• Failure Mode and  Effects Analysis (FMEA) for Designs and Processes
• Measurement Systems Analysis

As a Multiface client, your planning and problem-solving needs will be approached according to your preferences: an off-site meeting to discuss specific concerns, a plant visit to identify potential improvement projects, or a management briefing to describe productivity strategies.

Multiface does not promote a single methodology to the exclusion of all others, and does not emphasize philosophical concepts over execution skills and implementation strategies.  Instead, we will assess your current needs and make concrete recommendations that are specific to your situation.

Education and Training...

Multiface is well known for cost-efficient, productive implant training.  The first steps are analysis of our client's needs and then defining of the type of training that will most benefit the client company.  We do not sell massive, all-inclusive training programs. The Multiface goal is to solve real problems at the same time company employees are being trained to use new quality improvement strategies and techniques.  The client realizes an immediate return on training investment.

Multiface conducts in-house refresher courses for:

The Certified Quality Engineer (CQE), Certified Reliability Engineer (CRE), Certified Quality Auditor (CQA), and Certified Quality Manager (CQMgr) exams, as administered by the American Society for Quality (ASQ).

The Results-Oriented Multiface Approach

Multiface has developed a highly productive strategy for achieving product/process improvement.  Central to this approach is reliance on teamwork to extract or exploit existing knowledge about the products or processes being investigated. Our client's in-house expertise is then combined with the appropriate statistical tools and a set of proven execution skills to help optimize designs, processes, or technology.

The synthesis of our client's technical knowledge and the Multiface improvement strategy raises our client's productivity to new levels, without additional capital or operating expenses. The key objectives in the Multiface approach are:

1. To initiate a new, higher level of performance, exceeding the client's expectations.
2. To avoid new investments, by seeking least cost solutions.